Zoho CRM

Azmarq for Zoho CRM is the Marketplace extension for WhatsApp from Zoho CRM. Install it there, then send to leads, contacts, or accounts. It is not a new Omni HTTP route.

This page is the install walkthrough for the WhatsApp plugin. Listing: free, Zoho platform, version 2.0.

From CRM you can send or schedule WhatsApp campaigns, handle inbound messages, manage templates, and read delivery reports. Support: integration@azmarq.com.

Installation

To install the Azmarq Whatsapp plugin, perform the following steps:

• Open Azmarq for Zoho CRM on Zoho Marketplace, or sign in to Zoho CRM and search Marketplace for Azmarq.
• Sign in to your Zoho CRM account.
• On the left navigation bar, click Marketplace then click All and then click Installed.
• In Search apps, enter Azmarq , and then press ENTER.
• Click the Azmarq widget. The Azmarq Whatsapp for Zoho CRM page appears.

• Click Install. The installation process gets completed.
• Select I have agreed to the Terms of Service. Click Terms of Service to view details about the terms of service.
• Select I authorize Azmarq Omni to access and process my data as required.
• Click Continue to complete the integration successfully.


The Azmarq Omni page with the Choose Users/ Profiles section appears.

Select one of the following options:

• Install for admins only - Installs plugin only for the admin users.
• Install for all users - Installs plugin for all the users.
• Choose profiles - Installs plugin only for specific profiles (users).


Click Confirm. The plugin installation process continues.

After successful installation, the Azmarq Omni appears you have to login with azmarq omni.



After successful login, the Azmarq Omni - Settings page appears.



Send Whatsapp to Leads, Contacts, or Accounts.

To send Whatsapp to Leads, Contacts, or Accounts, perform the following steps:

• On the menu bar, click Leads, Contacts, or Accounts.
• Select the desired Leads, Contacts, or Accounts and click Azmarq Sender. The Send Whatsapp page appears.


The Send Whatsapp section has the following options:

• Select Phone Number Id - Click the arrow next to wabaId to view the list. You can choose a Phone Number Id .
• Campaign Name - Enter a Campaign name you want to send whatsapp with.
• Select Template - Click the arrow next to select template to view the list. You can choose a template.
• Variables - If your template contains dynamic variables, a variable input box will appear for mapping data.


Click Send Now to send an immediate message. The "Whatsapp Request Submitted Successfully" message appears.